Terms and Conditions

1. Transactions initiated through Mobile Banking application are irrevocable. Bank shall not entertain any request for revocation of transaction or stop payment request for transactions initiated through Mobile Banking.
2. Customers shall not use Mobile Banking channel for transfer of funds for illegal activities.
3. Customers shall be responsible for the safe custody and security of the Mobile Banking application downloaded on their mobile phones, to avoid unauthorized usage and should immediately inform the Bank for disabling of Mobile Banking services, in case of loss or theft of mobile phone.
4. Customers should not share their mobile app password and mPIN with any third party.
5. Customers shall abide by the limits imposed by the bank on the maximum number of transactions and maximum amount of transactions permitted through Mobile Banking.
6. Bank shall not be responsible for any loss to customers arising out of usage of Mobile Banking.
7. RTGS and NEFT transactions conducted through the mobile banking platform are accessible exclusively during bank working hours.
8. Bank shall be at liberty to affect any change in the Term and Conditions from time to time.